Hi, great to see you again and welcome back! If you have not
logged in to our website for some time, your usual password may not work, as we
have had a website upgrade. If your password does not work, then please log in
using your usual email address, and also use your email address as your
password. Once logged in, you can create a new password. If your email address does not log you in, then please set
up a new account. Thanks for your understanding, the Avo team.